I desire to touch upon how terrible your flight and shopper service was nowadays. Flight 4425 was suppose to leave at 5 pm from DC and obtain to Atlanta. We didn’t just take off from DC till 6:twenty pm. We were being told it had been going to be a 10 moment delay but we by no means boarded the aircraft until finally way later. Then the pilot mentioned there was no delay despite currently being delayed forty five minutes and afterwards experienced us sit over the runway for more than 35 minutes. I recognize you have no control more than the turbulence we professional but we arrived in ATL plus they didn’t Possess a terminal for us to unboard.
Hello，I wanted to talk to questions about carry a cat with the U.S. to China, so I termed your Chinese service. The woman termed Annie picked my telephone. I asked my issue and she explained ” there is absolutely no way” I explained an individual explained to me it is possible. She said ” They may be lying” she didn't give me any rationalization. I made a decision to simply call yet again, A different girl answered my call.
Looking to change a reservation day for the last 3 times/nights. Each individual agent we have gotten has both transferred us outside of our phone generating A different several hours wait or has hung up on our get in touch with.
My partner And that i a short while ago took a trip to the Virgin Islands and returned on 3/11/13. Our Flight house on American Eagle flight 4891 was delayed for just take-off from St Thomas to San Juan. We ended up designed to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in New York following a 2 hour layover. We were reassured in St. Thomas that we might make our link and which the airplane would wait for the connecting travellers. After we arrived in San Juan we found our flight had by now taken off. In wanting to resolve this we ended up scolded for visiting the Completely wrong counter (We ended up sent by an American Eagle worker for the American ticket counter). Incredibly though, even though we had dedicated that “fake pas,” he was in a position to print a Jet Blue ticket from his American terminal! Thankfully we were lastly on our approach to our desired destination – JFK in The big apple. Once we asked about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He reported that they had in all probability missed the flight to JFK in addition but to check once we arrived there. As we expected, our bags didn't stick to us to New York so we filed a assert and ended up sent on our way again to Lisbon, CT three hrs clear of Big apple. The subsequent morning, on 3/11/13, we identified as American have a peek at this website Airways about our luggage Which’s the place the runaround commenced. We ended up initially informed that our luggage SHOULD have produced it to JFK that morning but they could not tell.
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Also recommend that each passenger place there carry on in dimensions checker so all travellers are treated equitably.
I have also created about my luggage remaining scraped up and weakened…. I sense as though I am thanks some compensation, plus a refund of $fifty for my travel…. I'm a client Girl, but I do hope an individual contacts me before long concerning this….
There’s practically nothing like obtaining AA workers consider around gate forty six terminal d on Sunday, November 3. Is this their breakroom? 6 men for an hour or so and I see that several are “chiefs” on the uniform patch. I’m so glad I paid to pay attention to Felix and Guerillmo yell and chuckle for an hour or so
I happen to be looking to receive a reaction from a person in consumer service, Marjorie Nir, I was awarded 2 X $two hundred voucher nevertheless the “Just click here ” button only will take me back again on the AA Web page.
I compensated a further $twenty for a seat with a lot more room. You put me inside a seat next to an exceptionally substantial man who took in excess of 50 percent of my seat.
My Mate of mine booked my Mother a reservation from haiti to miami fl I paid her $300 to get me the fares even so she did not explained to me the flight will be scheduling over a nonrevenue flight it absolutely was a ridicullus instant for all of us, quesion I've if the seat is not really ensure why did she took The cash from me
We need a created verification from American Airways to course of action our cruise insurance plan declare. Stating the situations of delays over the working day we traveled to board our ship.
I flew on American airlines for the first time and previous. our luggage was broken with black grease on it massive hunks out in the handles and wheels. your airplane was dirty and really uncomfortable. the flight crew wasn't friendly whatsoever. My granddaughter was with me and is particularly about 6ft tall no place for her legs and person laid back again in her seat and she or he couldn't go in the least in her seat.
I want a credit history for just a flight we skipped from Phoenix to Spokane. We missed the flight because it took us so long to obtain thru customs. We had been flying from Mazatlan and likely thru customs in Phoenix.